Privacy Policy

1. Information We Collect

Basma App collects and processes various types of personal and sensitive user data to provide and improve the app’s features. The types of information we collect include:

• Personal Information: Name, email address, phone number, and other contact details.
• Device Information: Device type, operating system, unique device identifiers (such as advertising IDs), and IP address.
• Usage Data: Interaction with app features, including page views, click behavior, and time spent using the app.
• Location Data: If enabled by the user, we may collect location information to provide location-based services.

We do not collect any personal information unless you provide it to us voluntarily or it is essential for providing services.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To provide and improve the app’s services and functionalities.
• To personalize the user experience based on preferences and location.
• To respond to customer support requests and communicate with users.
• To provide security, prevent fraud, and improve the safety of the app.
• To comply with legal obligations and regulations.

We do not sell your personal information to third parties.

3. Data Sharing and Disclosure

We may share your information in the following ways:

• With Service Providers: We may share data with trusted service providers who help us operate the app (e.g., hosting services, analytics providers) and only for the purposes outlined in this privacy policy.
• For Legal Reasons: We may disclose information if required by law or in response to a valid legal request (e.g., subpoenas, court orders).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

We do not share user data with any advertisers or other third parties for marketing purposes unless explicitly authorized by the user.

4. Data Security

We take the security of your personal and sensitive information seriously. Basma App uses industry-standard security measures such as encryption and secure storage to protect user data from unauthorized access, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law.

Users may request the deletion of their data at any time by contacting us at the email address below. Upon request, we will promptly delete your data, except in cases where it must be retained to comply with legal obligations or resolve disputes.

6. User Choices and Controls

You have the right to control your personal data, including the ability to:

• Access your data.
• Correct or update your data.
• Request data deletion.
• Withdraw consent for data collection.

To exercise these rights, you can contact us using the contact information below.

7. Privacy Point of Contact

If you have any questions, concerns, or inquiries regarding privacy or data handling, you can reach us at:

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes by posting the new privacy policy on our website and within the app.